Privacy Policy

Effective date:

2 August 2025

Artisan Cheese and Cooking School (“we”, “us”, or “our”) respects your privacy. This policy outlines how we collect, use, store and protect your personal information.

1. What We Collect

We may collect personal information when you:

  • Submit a contact form on our website
  • Book a class via our third-party platform (Pembee)
  • Subscribe to updates (if offered)
  • Use our website

Information may include:

  • Name
  • Email address
  • Allergy or dietary requirements (via Pembee)
  • General usage data (via analytics)

2. How We Collect and Store Data

  • Form submissions are stored securely via Webflow.
  • Class bookings and allergy info are handled by Pembee, our booking provider. Please refer to their Privacy Policy for more.
  • Website analytics are gathered through:
    • Google Analytics
    • Microsoft Clarity

These tools use cookies to collect anonymised data about how visitors interact with our site (e.g. clicks, time on page, device type). This helps us improve usability. No personally identifying information is collected by these services unless you explicitly provide it.

3. How We Use Your Information

We use your information to:

  • Respond to your enquiries
  • Manage bookings and communicate about your class
  • Improve the website experience through analytics
  • Occasionally share recipes or updates (if you opt in)

We do not sell or rent your personal data to third parties.

4. Cookies

Our site uses cookies only for essential website functionality and to support our analytics tools. By using our website, you consent to the use of cookies for these purposes.

You can manage or disable cookies in your browser settings.

5. Third-Party Services

We use trusted third-party services to support our site:

  • Pembee – bookings and participant information
  • Google Analytics & Microsoft Clarity – anonymised user behaviour tracking
  • Webflow – website hosting and form processing

These services have their own privacy practices. We encourage you to review their policies where relevant.

6. Access, Updates & Removal

You may request access to your personal information or ask for corrections or deletion by emailing us at:

📧 lyndall@artisancheeseschool.com.au

7. Policy Updates

We may update this policy from time to time. The latest version will always be posted on this page.

‍